Family and friends with questions regarding receiving international calls from an inmate, they may contact Securus Correctional Billing Services via the web at www.securustech.net.

Yes, the site is designed to be easy to use. If you are in need of assistance please email (aid@inmateaid.com) your concern or call **866-966-7100** - we would be happy to help.

Most newly arriving inmates will have to go through an Orientation program which sets out the rules and expections that all inmates must follow. After this is completely, usually within a week or two, inmates are premitted to set their call list and visitors list. You might try calling the facility as ask to speak with the case manager, counselor or unit team secretary to get more information or exact times.

You can use the inmate locator that can be found on every one of the prison facility pages. Click the link and enter your inmate's name.

There is a card that is sent to the inmate informing them that there was a subscription purchased for them, that it is on the way (within 8-12 weeks) and by whom.

Jail seems like the movie "Groundhog Day". Every day is exactly like the day before and the day before that. Even holidays lack any substantive change. Inmates with a long sentence has a sense of hopelessness and will find it hard to see optimism in anything. Make no mistake, jail is lonely. Inmates are isolated and have to cope with boredom. The longer they are locked up, the easier it becomes to deal with - you get used

When someone is picked up by the FBI, they leave the county system and enter federal custody, which means they will no longer appear in the county jail's records. That explains why the facility is telling you he is not there even though the same location keeps coming up in searches. He has been moved and the databases have not caught up or are simply not showing his new location. Here is how to track him down. Search

Here is a link to the visitation times and dates for Manson Youth Institution: http://www.ct.gov/doc/lib/doc/pdf/visit/visitMYI.pdf

Inmates are allowed to receive paperback books a the Bristol County MA Jail & House of Correction as long as they are delivered by a publisher like Amazon. Amazon is one of the only companies that may deliver books to inmates. You have to enter the inmate's name, ID number and the correct address of the facility. You have to buy "new paperback books", the used books are sold by third party affiliates and those books will get

Click on www.accesscorrections.com to send money to your loved one. Access Secure Deposits takes all MasterCard and Visa debit and credit cards. Additional information is also located under Frequently Asked Questions.