Inmate Debit Account: Accounts are set up and funded through Inmate Banking Services. Inmates can use money in their inmate banking account to purchase debit calling time through the Inmate Store instead of setting up an account with IC Solutions.

The phone service at all the prisons, jails and detention centers are set up through bid process. The winner of the contract is the ONLY provider for that facility making them a monopoly - Telmate in this case. Therefore you have to use them to receive calls. The choice is whether you pay them for a long distance call or a local call (to a number we get for you). Here is how it works... We get you

Phone time varies by the penal system that your loved one is incarcerated in. The federal system is 300 minutes per month. State prions and county jails have more available time to communicate by telephone. Normally, the phones are on at 6am - 9:30pm but we advise checking with your particular facility to know for certain.

In most cases a local number will be the cheapest route for receiving inmate calls. But in the case of facilities using Securus, NCIC or City TeleCoin we get out of state numbers to save you money. Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility and your telephone number before you

No, one has nothing to do with the other. If they are on the same account, an additional line will only add minutes to your account.

When an inmate is in admission and processing there is a short period of time where they are not allowed phone calls or visitation. There is an orientation that must take place prior to the privileges being available. This is normally no more than a two week hold but it is normally less than that.

Gracias por su email. Si esta interesada en abrir una linea de telefono con nosotros, solo tiene que ir a nuestra pagina de internet https://www.inmateaid.com/shop/calls , hacer click en la parte que dice: CLICK HERE, complete el estado donde se encuentra la prision, el nombre, su numero de telefono celular, que tipo de plan quiere tener y presione continuar. El sistema le dará un listado de lo que le esta cobrando y le pedir a su tarjeta de credito. Una

This depends on the rules of the specific facility. Some require an application and background check, others allow you to be placed on a list that the inmate submits. We would strongly advise you to call the facility itself and ask to speak with someone about the calling rules.

The balance of minutes available on the InmateAid Discount Telephone Service may be requested by email to aid@inmateaid.com. If you are close to or exceeding the minute plan, InmateAid will send you notification or Invoice detailing the overage minutes. If you are exceeding the 300-minute Monthly Plan, the better option is to switch to the Quarterly plan which means you pay another $39.90 for the next two months ($19.95 x 2) and receive the 1000 minute/month plan. Each month

Yes, your inmate must dial your number to call you. If he did not bring a list of numbers with him, or he does not know your number you will need to send him a letter or a postcard so that he may put the number on a calling list.