Ask The Inmate. Real answers from people who've been there.

Yes. Inmates have access to an internal closed communication system within the facility that keeps them informed of activity on their accounts. Through this system they can see their phone minute balance, their commissary account balance, and any new activity associated with their accounts. When funds are added to a phone account, the inmate is notified through this internal system. If they do not actively use the system a paper note is typically placed on their bunk to make sure the...

Yes, the women's Federal Prison Camp (FPC) in Marianna, Florida, provides vending machines in the visiting area for visitor use. These machines typically offer sandwiches, soft drinks, and candy. Visitors are permitted to bring up to $25.00 in denominations of $5.00 or less to purchase items from these vending machines. It's important to note that inmates are not allowed to handle currency; therefore, visitors must make purchases on their behalf. Additionally, inmates are not permitted to accompany visitors to the...

Inmates are informed about the availability of phone minutes or funds for calls through several mechanisms, depending on the facility and the phone service provider used. The methods commonly include: Automated System Notifications: Many inmate phone systems, such as those provided by GTL, Securus, or Telmate, inform inmates about their account balance when they attempt to place a call. If funds are available, the system allows the call to proceed. If not, the system notifies the inmate that there are insufficient...

To obtain a phone number through InmateAid, enabling an inmate to call you at reduced rates, follow these steps: Sign Up for InmateAid's Discount Phone Service: Visit the InmateAid Discount Calls page. Select the state and facility where your loved one is incarcerated. Enter your current phone number, which will be linked to the new number. Choose a suitable plan and complete the payment process to finalize your subscription. Receive Your New Number: After payment, InmateAid will provide you with a new phone number optimized for the...

If your visitation application with your ex-husband at the county jail was denied due to your felony conviction from 2011-2012, there are steps you can take to potentially get your application reconsidered, especially since you've completed parole without any violations. Here’s how to approach the situation: 1. Understand the Jail's Visitation Policy: Review the specific visitation guidelines and policies of the county jail where your ex-husband is incarcerated. Many facilities have strict rules regarding visitors with felony convictions, but some allow exceptions...

If you are currently on probation and wish to visit or receive phone calls from an inmate housed in the ADC Grimes Unit, you’ll need to obtain specific documentation and permissions from your probation officer to include with your application. Here’s what you generally need and the steps to follow: 1. Obtain Written Permission from Your Probation Officer: Approval Letter: You will need an official letter from your probation officer granting you permission to have contact with the inmate. This letter should...

Inmates are typically informed of added funds to their phone accounts through several methods: Automated Notifications: Some facilities use automated voicemail systems to alert inmates when a deposit is made. For instance, services like GettingOut send an automated voicemail to the inmate each time funds are deposited. Account Balance Checks: Inmates often have access to kiosks or tablets to monitor their account balances. By regularly checking, they can see any new deposits reflected in their balance. Receipts or Notification Slips: Some institutions provide...

To obtain a new phone number from InmateAid, follow these steps: Sign Up for InmateAid's Discount Phone Service: Visit the InmateAid Discount Calls page. Select the facility where your loved one is incarcerated. Enter your current phone number, which will be linked to the new number. Complete the payment process to finalize your subscription. Receive Your New Number: After payment, InmateAid will email you and text you the new phone number, typically within moments of receiving your receipt. Inform Your Inmate: It's crucial to notify your incarcerated loved one...

To add funds to an inmate's phone account at Verner Supermax, you can use the ConnectNetwork service provided by GTL. Here's how: Create a ConnectNetwork Account: Visit ConnectNetwork's website. Click on "Create Account" and provide the necessary personal information. During setup, select Verner Supermax as the facility and add the inmate by their ID number. Choose a Deposit Method: AdvancePay®: This prepaid collect calling service allows the inmate to call your specific phone number using deposited funds. You control expenses and call acceptance. PIN Debit Account: Funds...

Yes, you should have a Securus account set up before paying for discounted phone services through InmateAid. Here's why this is important and how the process works: Why You Need a Securus Account First: Primary Phone Service Provider: Securus is the official phone service provider for many correctional facilities. Having a Securus account allows your inmate to connect with you through their system, which is mandatory for making calls. Connecting InmateAid Services: InmateAid offers discounted phone services by providing a phone number that...

Sending money to an incarcerated loved one is one of the most important things you can do to support them. Having funds available gives them access to phone calls, commissary items, personal care products, and other basic necessities that make a significant difference in daily life inside. Here is how to send money depending on where your loved one is housed. For federal inmates the Bureau of Prisons works with MoneyGram as its primary approved money transfer service. You can send funds...