Your inmate will let you know that they received the mail from you. If there are any problems and the letter gets returned, we investigate the reason and let you know your options. In most cases, a remail will be done at no charge with the correct information that was missing to cause it's rejection. The mail is processed immediately upon purchase. We estimate that it takes 2-3 business days to reach the facility mail room. Once there, the

We are not a replacement for the phone service at the jail, we provide you with a number that will make their service cheaper to use. You take our number and place it on their account. The cost of the calls will be reduced enough to justify our fee in about 4-5 calls. If you speak to your inmate everyday or every other day the savings you get with our number will make you happy.

Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your

The release date might be February 2017, but if he is telling you that he will be out in November it probably means that he has three months of halfway house.

If they are in a high or maximum security prison, the visitation might have to be through a Plexiglas divider where you communicate through a telephone receiver (that is recorded and archived)

Inmates do not have access to the Internet, the website is for the loved ones to have all of the services at their fingertips

Your inmate should know their release date as should his counselor or case manager. If it is not posted online you should call the facility and ask the staff

Usually the correspondence materials must come from the facility. We are not 100% on how Deuel does it, but most places require the inmate to get these items from the commissary and if indigent they will be provided to them at no charge.

he will get a receipt from his counselor

The restrictions on the type of photos that will be allowed inside the facility are ones where there are no private parts exposed (bikini, lingerie are permissible), no drugs or alcohol in the picture, no gang depictions and they are also sensitive to pictures of young children. If you can keep it somewhat wholesome, they will all get through - sending sexy pictures are fine as long as it's covering enough of you.