Recently Asked
Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
More Questions
Can an Inmate Choose Which Prison to do their Time?
No.…
No. The inmate does not get to choose their facility. That decision belongs to the Bureau of Prisons for federal inmates, or the state department of corrections for state sentences, and it is based on a combination of factors that have nothing to do with personal preference.
The primary considerations are security level, criminal history, length of sentence, and the nature of the offense. A first time nonviolent offender serving a short sentence is going to land somewhere very different than...
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How do you send money to inmate?
Depending on where they are, you can send money through the mail in the form of a money order.…
Depending on where they are, you can send money through the mail in the form of a money order. Or, you can use an online service to send money. Most of these institutions have a preferred vendor in place. Let us know where the inmate is incarcerated and we will try to help find out whom you may use.
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How often can a inmate use the phone
Inmates can generally use the phone as often as they want.…
Inmates can generally use the phone as often as they want. However the restrictions might be limited to how much money the inmate has in their account. The InmateAid Discount Telephone Service will stretch that dollar - write us at aid@inmateaid.com for more information
Federal prison: 300 minutes per month, 400 minutes for Nov/Dec.
State prison and county jail: no limit to the monthly minutes
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I heard u can get unlimited mins for $20 a month it's this true?
They are not unlimited.…
They are not unlimited. There are many plans out there, the ones publicizing unlimited are not being honest; there are many add-on charges that mysteriously appear on your charge card - after you've signed up and it it too late.
InmateAid's service is totally disclosed at the time of the purchase. We charge $19.95 for either 300 minutes or 1000 minutes depending on the plan you choose. Whatever service you decide on, you will ALWAYS have to use the service at...
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When can a new inmate first call home ?
Depending on the facility, your inmate is probably waiting A & O, (Admissions and Orientation).…
Depending on the facility, your inmate is probably waiting A & O, (Admissions and Orientation). Once they have gone through the lectures from all of the department heads, the inmate is ready for designation and privileges. Most A & Os happen on Wednesday but every place is different. It is at A & O that they gain the information for phone calls and visitation.
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How do I set up to receive phone calls
To create a Discount telephone Account with InmateAid, you will go to your My Account area of the website after logging in.…
To create a Discount telephone Account with InmateAid, you will go to your My Account area of the website after logging in. Click on the link for Discount Telephone Lines and then click the "Add Local Line" button. Once you are past that page it will prompt you to select a state, facility, an inmate name and id number. Then you will add your current phone number and a contact name. Then you select the plan, either Quarterly or Monthly....
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Is There a Free Service to Stay in Contact With an Inmate?
Unfortunately the entire prison economy is centered on a big money grab.…
Unfortunately the entire prison economy is centered on a big money grab. Everyone is fighting for their piece of the pie. Our service will make the global tel phone calls less than $1.85 each call but that costs money, too. Let us know if anything changes where we might be able to help save money.
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How soon after an inmate is booked in can they use the phone service
Depending on the facility, it could be immediate or it might be several days.…
Depending on the facility, it could be immediate or it might be several days. If your inmate has to go through Admissions & Orientation, there will be a short delay before the privileges are set up and working for your inmate.
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How to send money to inmate without western union
Joe Corley Detention Center does not use Western Union.…
Joe Corley Detention Center does not use Western Union. Here are the methods of funds transfer: Sending Money Money may be deposited to a detainee “trust fund account” through the mail or on the Internet. Mail • No cash allowed. The only acceptable forms of monetary instruments are U.S. Postal Money Orders, Western Union Money Orders, Cashier’s Check, or U.S. Government Check. • All must be made payable to “Detainee Trust Fund” with the detainee’s name and A#. • It must also include the...
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Can you have the charges dropped if the drugs werent theirs?
A lot of this will depend on the investigation and interviews of the other defendants.…
A lot of this will depend on the investigation and interviews of the other defendants. But the parole is almost for sure going to be revoked as his terms of release are to not be around "crime" and it is his responsibility to know where he can and cannot be at all times. He not be treated lightly for this offense unfortunately.
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How do I let a prisoner know I put phone time through inmateaid?
You will have to contact them either by visitation or through the mail.…
You will have to contact them either by visitation or through the mail. We would be happy to let you use our letter service, simply write an email request to: Aid@InmateAid.com and tell us you need a coupon to notify your inmate of the new telephone number to call you on.
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How do I give my inmate the new phone number?
Yes, you do need to get the number to your inmate, and the most reliable way is by writing to them.…
Yes, you do need to get the number to your inmate, and the most reliable way is by writing to them.
Facilities do not pass along phone numbers or messages, so the inmate will not know about your new number unless you tell them directly.
Here are your options:
1. Send a letter (best method)
Use the InmateAid letter service or regular mail
Clearly write the new number and tell them to add it to their call list
2. Tell them during a call (if you...
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How do i know if the inmate is in this system?? Im soo confused
The personal inmate pages are created and maintained by the member/users of the site.…
The personal inmate pages are created and maintained by the member/users of the site. We do not monitor or verify this self-generated content. If you want to use the service on the website, you will need to set up a profile.
If you need help, please send us the inmate's name,inmate ID, state and facility name and we will set it up for you.
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How do you go about getting married in the lea county detention facility
Inmates who are serving less than a year will usually have their application for marriage denied with the presumption being that such a short wait will not harm…
Inmates who are serving less than a year will usually have their application
for marriage denied with the presumption being that such a short wait will not
harm the prisoner or prospective spouse. Each partner must be legally eligible
and mentally competent to marry. Marriages may be blocked for security or
disciplinary reasons; solitary confinement can block access to marriage. Most
states do not allow marriage for inmates on death row; California is at least
one exception to that rule. Some jurisdictions, such as the state...
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Do I still need GTL after getting a local number?
Yes, you still have to go through GTL.…
Yes, you still have to go through GTL. The discount phone service does not replace the prison phone company, it works with it to lower the cost.
Here is how to set it up correctly:
1. Set up your GTL account
Go to the GTL system and create your account as you normally would.
2. Use the number provided to you
When registering, use the local number you were given, not your personal phone number.
That is the number your inmate will call.
3. How it works together
Your...
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