No, the email programs that exist in federal prison and some state systems is text only. The best and most reliable way to send the right size and quality photos into all the prisons, jails and detention centers that allow them is through InmateAid. Our photos are printed on the highest quality glossy paper and look great in your inmate's hands. Let us know if you need help getting started.

You cannot send books from your own address. The facilities will only accept books and magazines "from the publisher". You can go to Amazon and order the books but make sure that the shipping address is that of the inmate's facility and include their inmate ID number.

The information pertaining to the inmates is "self-generated"meaning that the member/user that sets up the profile fills out the fields of information. Unless we are asked, we do not monitor, verify or update the information.

Depending on the facility, your inmate is probably waiting A & O, (Admissions and Orientation). Once they have gone through the lectures from all of the department heads, the inmate is ready for designation and privileges. Most A & Os happen on Wednesday but every place is different. It is at A & O that they gain the information for phone calls and visitation.

Unfortunately the entire prison economy is centered on a big money grab. Everyone is fighting for their piece of the pie. Our service will make the global tel phone calls less than $1.85 each call but that costs money, too. Let us know if anything changes where we might be able to help save money.

You will have to contact them either by visitation or through the mail. We would be happy to let you use our letter service, simply write an email request to: Aid@InmateAid.com and tell us you need a coupon to notify your inmate of the new telephone number to call you on.

The personal inmate pages are created and maintained by the member/users of the site. We do not monitor or verify this self-generated content. If you want to use the service on the website, you will need to set up a profile.  If you need help, please send us the inmate's name,inmate ID, state and facility name and we will set it up for you.

To communicate with your inmate, you can write letters or send photos - you will have to go to your My Account area and click on the "Inmate Pages" and then click "Letters". You will be able to communicate to them through there. InmateAid syncs up the information on the inmate's page and the prison page that you selected as where they are incarcerated.

Most locations do not limit the number of books or magazines an inmate may receive. As long as you are using the Amazon corporate website purchase and not one of their third-party affiliate sellers. They are mixed in the site offering lower priced used books that will definitely get rejected. Amazon can get the paperback books delivered because they are a recognized "publisher".

We are here to answer ANY question on your mind. Please ask as many questions as you have and as often as they come to mind.