Recently Asked
Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
More Questions
What to Do After an Unfair Parole Hearing With No Attorney?
This situation has several serious legal issues layered on top of each other, and you have more options than it may feel like right now.…
This situation has several serious legal issues layered on top of each other, and you have more options than it may feel like right now. Here is where to focus.
The recanting accuser is significant. If the person who accused your husband has admitted to lying, that is potentially powerful grounds for post-conviction relief. This needs to be in front of an attorney or an innocence organization as soon as possible. The Innocence Project and state-level innocence organizations take cases involving...
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I've set up a phone account . It asked the inmates name does that mean he will be notified?
The member has the responsibility to get the new local number to the inmate.…
The member has the responsibility to get the new local number to the inmate. If you would like a coupon for the letter service, please let us know and we will pay for it so that you can notify your inmate of the change.
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How long does it take for an inmate to receive my letter and or pics I send from my smart phone?
We estimate that it takes about 2-3 business days to arrive in the facility mail room.…
We estimate that it takes about 2-3 business days to arrive in the facility mail room. Once there, the staff opens each piece for contraband. Be mindful that each facility has their own set of rules as to how long they have to actually deliver the mail to inmates at "mail call"
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How Long Is a 2-Yr Sentence With Half Time and Jail Credit?
A two-year sentence is 730 days.…
A two-year sentence is 730 days. The 138 days already served in county jail comes off that total from day one, leaving 592 days remaining at the point of sentencing.
How much of that gets served depends on whether this is a state or federal case and what the applicable good time rules are.
If it is a state sentence with a half time provision, meaning the inmate serves 50% before becoming eligible for release or parole consideration, the calculation looks like...
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Is touching very restricted during visitation?
The general rule is a hug and a kiss when you arrive and leave and "no contact" during the visit.…
The general rule is a hug and a kiss when you arrive and leave and "no contact" during the visit. The guards pretty much determine how liberal the contact might be (i.e. hand holding ok, "touching" not usually). You just have to be VERY careful and aware during the visit as the guards have the final say. They can end the visit or even suspend future visits. The guards want to be respected, too.
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How to Appeal a Denied Prison Visitation Application
Yes, a denied visitation application can be disputed, and there is a clear path to doing that.…
Yes, a denied visitation application can be disputed, and there is a clear path to doing that.
The first step is finding out exactly why the application was denied. Facilities are not always forthcoming with this information automatically, but you are entitled to ask. Call the facility and ask to speak with a supervisor, typically the captain or the visitation supervisor, and ask specifically what the reason for the denial was and what information in your application triggered it.
Common reasons for...
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Can I Pick Up My Family Member When They Leave Prison?
If you are able to pick your family member up directly from the facility on their release date, that is the best option.…
If you are able to pick your family member up directly from the facility on their release date, that is the best option. You get the maximum time together from the moment they walk out, and it removes the impersonal experience of a transport bus. Call the facility in advance to confirm the exact release time and any procedures for pickup.
If a direct pickup is not possible, you are typically permitted to pick them up from the bus station and...
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Visitation and Phone Setup at Cambria County Prison PA
Cambria County Prison in Pennsylvania does not publish detailed visitation rules or phone setup information online beyond basic contact details.…
Cambria County Prison in Pennsylvania does not publish detailed visitation rules or phone setup information online beyond basic contact details. That is frustrating but common for smaller county facilities that do not maintain robust public-facing websites.
The most reliable way to get current visitation hours, rules, and procedures is to call the facility directly at 814-472-7330. Ask specifically for the visitation department or an officer who can walk you through the current schedule, what identification you need to bring, and whether...
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How inmates write letters with no money
Even if an inmate has no money in their account, most jails still make sure they can write home.…
Even if an inmate has no money in their account, most jails still make sure they can write home.
Facilities typically provide:
Basic paper and pencils for writing
Access to what is called indigent mail
What is indigent mail:
If an inmate has little or no funds for a certain period of time, the jail will usually:
Provide a limited number of stamps and envelopes
Allow them to send basic letters, often to immediate family
There are usually limits, such as:
A set number of letters per week
Restrictions on who they can write
The...
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How Do I Find Out What Prison My Fiance Was Transferred To?
When an inmate is transferred from a county jail to a state prison after sentencing, the destination is not disclosed in advance.…
When an inmate is transferred from a county jail to a state prison after sentencing, the destination is not disclosed in advance. Facilities do not notify families of where an inmate is being moved for security reasons, and there is no way to find out ahead of time where he will end up.
The most practical approach is to check the Arizona Department of Corrections inmate locator regularly. Once your fiance arrives at his designated facility and is processed into the...
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What Family Services Does InmateAid Offer?
InmateAid was built specifically to support families and loved ones of incarcerated people across every stage of the process.…
InmateAid was built specifically to support families and loved ones of incarcerated people across every stage of the process. Here is a rundown of what is available.
Letters and photos. Write a letter through InmateAid and we print it, add any photos you want to include, and mail it directly to the facility. Your inmate receives it at mail call like any other piece of mail. If your inmate writes back to our return address, we scan it and post it...
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Does InmateAid Add Extra Fees to the Prison Phone Service?
No.…
No. InmateAid does not charge activation fees or add costs on top of what the prison's phone carrier already charges. The only fee InmateAid charges is the monthly cost for the local phone number itself.
Here is the distinction that matters. Every jail and prison has an exclusive contract with a phone carrier, such as GTL, Securus, or CityTeleCoin. That carrier records all calls, manages the approved contact list, and bills for every call placed. You cannot opt out of their...
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Do you get notified when inmate sends a letter
Yes, you should receive an email notification when your inmate sends you a letter through the InmateAid Response Service.…
Yes, you should receive an email notification when your inmate sends you a letter through the InmateAid Response Service.
Here is how it works:
Your inmate mails the letter to the InmateAid address
It is received, scanned, and uploaded to your account
You are sent an email alert letting you know there is a letter waiting
You can then log into your Account Dashboard to view, download, or manage the letter.
If you are not seeing notifications:
Check your spam or junk folder
Make sure your email address is entered correctly in your account
Log into...
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How to Reach the Chaplain at CIM in Chino California
The most direct way to reach the chaplain at California Institution for Men is to call the facility at 909-597-1821 and ask to be connected to the chaplain's…
The most direct way to reach the chaplain at California Institution for Men is to call the facility at 909-597-1821 and ask to be connected to the chaplain's office.
When you get through, explain your situation clearly and ask for their guidance. Chaplains at correctional facilities are generally among the most accessible and helpful staff members for families on the outside. They operate somewhat independently from the administrative chain of command and can often facilitate welfare checks, pass along urgent information...
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Do the inmates have Internet access, how do they get it?
Inmates do not have internet access and cannot set up or manage their own profiles on InmateAid.…
Inmates do not have internet access and cannot set up or manage their own profiles on InmateAid. Everything on the profile is either pulled from public inmate search databases, which may include a booking photo or mugshot, or uploaded by a family member or friend who created the profile.
If you want to add a photo to your family member's profile, you do not have to use a mugshot or a jail photo. Use a picture from before their incarceration, something...
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