If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your inmate would write you back to the return address on the letters which are to the InmateAid corporate offices in Florida. We receive the letters on your behalf, scan them into your My Account section and notify you by email that they are waiting for your review.

We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way.Please be patient, if the ID number and facility are correct we are

The delays during holiday times are normal but they are not usually too long. Normally there are longer delays once inside the mail room as the staff reads all the letters and decides what gets handed out and what gets rejected. As long as your letter has the correct inmate ID number and the correct facility and does not contain content relating to what they deem to be unacceptable, you'll have no problems. But be mindful that prison makes their

Most immigrants are being held in Immigration Detention Facilities that we have denoted in our directory with (ICE) in the name. The U.S. government is using detention with increasing frequency as a means of dealing with undocumented or otherwise removable immigrants after their arrest. When a friend or loved one has been placed in detention, it can be difficult to try to discover information on the person’s whereabouts.Immigration detention is not too different than jail or prison. Department of Homeland

You will have to get the number to your inmate as most of the prison personnel will not pass along messages to the inmate. If you would like us to get you a coupon to use our letter service, on the house, just let us know and we will get you a coupon code to use.

Inmates who are serving less than a year will usually have their application for marriage denied with the presumption being that such a short wait will not harm the prisoner or prospective spouse. Each partner must be legally eligible and mentally competent to marry. Marriages may be blocked for security or disciplinary reasons; solitary confinement can block access to marriage. Most states do not allow marriage for inmates on death row; California is at least one exception to that rule.

The phone service at all of the prisons in the Arkansas Department of Correction is set up through bid process. In this case, GTL has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay GTL for a long distance call (to your number) or a local call (to a number that we get you). If you

It is unfortunate, but we cannot get you a number for Pine Knot, KY.  It is very rare, but this rural area does not share their local lines with any outside carrier. If we can't get the line, they can only be procured by going there and getting a local cell phone. The federal system is the same throughout the country. The inmates create their own calling list on a closed computer system within the BOP. All inmates get 300

Inmates are allowed to receive incoming mail from the US Postal Service. Our service sends your letters and pictures through the mail. It is a very reliable and convenient service and as long as you have the right facility and the correct inmate name and ID number, the mail will reach them.  Please be mindful that ALL mail is read for content, pictures screened for "cleanliness" and the staff has final say whether the mail will make it into the

The only approved size that fits all of the prison criteria is what InmateAid prints it's pictures on - 4" x 6" glossy photo paper. Polaroid-type paper is definitely not allowed or any multi-layered paper. Also, computer generated photos are not allowed in the majority of facilities.