It took about a week to get everything approved and set up

We sent it again this morning, please chcek your spam folder. Also, check your Account dashboard,it is displayed there as well

Work release inmates get a paycheck, however, they have to give 1/3 to 1/2 of the gross proceeds back to the institution.

You may contach the State Parola Board for a list of the Rules and Guidelines, they might even have an online version for you to download.. 

Maybe, it depends on the personnel in the mailroom.  Normally they don't have to without the ID number but that isnt always the case. IF the mail comes back, we'll fix the error and resend it at no charge.

When you order the phone line, the process is automated by software to the utility for procurement. Once the utility issues the phone line, there are no refunds from them, therefore we cannot issue refunds either. The no refund policy is displayed in several places on the site before you sign up so that there are no misunderstandings. We go so far to say, "if you buy the service on Monday and the inmate gets released on Tuesday, there are no

It's not the institution being civil, it's the population make-up. Neither have reports of unrest or violence that would give them a bad grade. The idea of being incarcerated for anyone that hasn't is frightening. The shows on TV edit their programs to show the worst and most shocking. Don't let your imagination get the best of you. Once they get settled and into a routine, get a feel for the other inmates, they tend to fit right into the

You have to call the institution and speak to the "case manager" or "counselor" that oversees your inmate's programming. They can unblock the line for you.

No, inmates cannot receive incoming calls. You can only receive calls from the inmate. Depending on your telephone number, InmateAid might be able to substantially reduce that incoming call. Email us for an honest estimate.

First, check the locator on the prison page - the link sends you to the actual locator from the facility. If they are not providing it, go to vinelink.com, they might have it. If they fail, send us the inmate's name and facility and we'll search for you.