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Subject: Send inmate mail

No, but if they have money they are responsible for buying stamps and letter writing materials. If they have no money, indigent inmates are provided writing material and stamps by the institution.

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Subject: Prisoner transfer

The only way an inmate can gain a transfer is by having 6 - 18 months of perfect behavior. Each facility is different, have your inmate sit down with his counselor and set up some criteria to follow in order to get the transfer.

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Subject: Offender phone calls

Yes, they can call anytime as long as they have money on their books or you have a prepaid account set-up and funded through the carrier at the facility

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Subject: Website function questions

All of the inmate information on InmateAid is user-generated content. We do not monitor, update or verify this information. You can create a profile or "follow" someone else's inmate. This happens with some of the more well-known inmates that people write to often. We are happy to do this for you if you give us the information. Once it is active, we will notify you by email. The only information that is strongly suggested is the inmate's ID number

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Subject: Offender phone calls

You should be able to use any debit or prepaid card through our portal. If there is an issue, we are able to take the order over the phone and manually charge the card. Please call us at 866-966-7100 or email at aid@imateaid.com

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Subject: Parole & probation

Realignment AB 109 transfers responsibility for supervising certain kinds of felony offenders and state prison parolees from state prisons and state parole agents to county jails and probation officers. Realignment is a process of significant change in the California criminal justice system. The belief is that low-level offenders can be best rehabilitated through local, community-oriented and evidence-based practices instead of state prison. An offender that gets a BIG sentencing break, and decides to run, does not

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Subject: Law questions - legal terms

Yes, all state prisons have a law library within their education department. Most facilities have computers with the information stored which makes searching for specific laws and cases easier. There are some incredibly bright and clever inmates that work in this department. These inmates have great insight into how best to approach their legal quandary - some even charge several bags of tuna for their help.

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Subject: Inmate search

What is your inmate's name and DOB? What state are they inmate incarcerated in? This will help us locate them and create a profile for you to keep in contact with. Email the information to aid@inmateaid.com and we will notify you when it is set up

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Subject: Send inmate mail

The only way you will know if they received it is when they respond, unless the letter is returned to us - in that event we will investigate the reason and notify you of your options. It's rare but sometimes the facility is wrong or the inmate ID is missing. These are all correctable and we do so at no charge.

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Subject: Offender phone calls

Unfortunately, inmates may not receive calls. Inmates must initiate the call to the user with either a prepaid account or a collect call (the most expensive). If you are thinking about the best way to go about setting something up, please send us the name of the facility where your inmate is incarcerated and your telephone numbner and we will give you an honest estimate of potential savings through our service

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Thank you for trying AMP!

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