probably not, but we don't know enough about your inmate's situation to comment further

They MUST use the new number. It is the number itself that creates the price difference

The first bit of free advice is to stop accepting "collect calls" from the jail. When you accept the call, it is at the most expensive rate. Regardless if you use InmateAid or not, you need to set up a prepaid account at GTL. If you are in-state, the calls are going to be more expensive than if you had an out-of-state number. We get you the right number that will save you money, or we refund the transaction. You

there are two prices for the calls. our computers use their rate data to determine the best price per call. sometimes the service saves a lot, sometimes It cannot save anything (because your number is already at the lowest tariff offered). You can email us at aid@inmateaid.com to get an honest estimate before buying.

The inmate might have gotten an incident report for something and the penalty is not phone for 3-6 months. That is a real possibility.you should send him a letter and let him know you're concerned

county jail phones are almost all day and evening. they are on at about 8:00 am and are cut off at about 9:00 pm.

No, there must be funds on the account. If you choose to accept a collect-call, the per-minute rate is at the highest allowed by law so we encourage folks to avoid this route.

Inmates will receive a receipt of deposit in their daily mail. 

they do not roll-over unfortunately

  We have an algorithm that tells our system what number is the lowest priced. We use all of the carrier's own rate calculators to determine if we issue a line or not.  Here is a link to the Securus' Rate Calculator (https://securustech.online/#/rate-quote). This rate calculator allows the customer to see what the rates are for their number and any other number to compare it with. Once you see the big difference in the rates for various phone