You will only know that your inmate has received your letter when they tell you by telephone or by return letter. There is no verification process. Prisons consider mail a sacred item that represents a connection to the outside world. Prisons are sensitive to an inmate’s rehabilitation and as such feel strongly that correspondence is critical to that end. We have a strict policy, in the event that a letter gets returned to us, we effort to locate that inmate's

You will have to create a "Personal Inmate Page" with your inmate's information, their inmate ID # and the facility they are incarcerated in. Once that page is created, you will then be able to click a button "Send Letter" and process letters and photos right there.

Once you have selected an inmate from "Search Personal Inmate Page" - you are then taken to their Personal Page - at the top of their profile, there are two buttons, one says "Send a Letter", the other "Follow Inmate". If you follow inmates, you can then interact with them via InmateAid where you can write them and they can write you back through our Response Service - sort of like a Pen Pal feature, especially if you do not

Delivery is between 1-3 days but be mindful that all of the mail is opened and inspected for contraband by the prison staff. This sometimes delays actual delivery to the inmate.

All letters and photos are delivered daily by US Mail. It will take one or three days but please be mindful that the prison staff will open every piece of mail for contraband. Therefore, the actual delivery date that it makes it to mail call depends solely on the prison staff.

The standard is 1-3 days. Please understand that the prison or jail will open and inspect every piece of mail for contraband. In some cases, this delays the actual delivery to the inmate at mail call.

You will only know that your inmate has received your letter when they tell you by telephone or by return letter. There is no verification process. Prisons consider mail a sacred item that represents a connection to the outside world. Prisons are sensitive to an inmate’s rehabilitation and as such feel strongly that correspondence is critical to that end. We have a strict policy, in the event that a letter gets returned to us, we effort to locate that inmate's

The normal time it takes is between 1-3 days.  Once the letter is received by the prison intake, they open and examine the contents for contraband. Every prison has their own procedures which might effect the actual date the inmate receives the letter.

During the checkout process there is a space for your name and account number.  Below that is a space that says "Select a  Shipping Address".  Scroll down to "Add a new address". In this space there is a spot to include the inmate's name and ID number as well as the name and address of the facility. When finished hit the button "Ship to this address" and your inmate will be smiling in a matter of days.

You are not allowed to receive communication from ANY felon.  There are exceptions that must be granted with permission by both facilities.  Those cases are when the inmates are related.