When your inmate calls you now, it is a LONG DISTANCE call with rates ranging from 23 cents to over $1.00 per minute. We provide you with a LOCAL telephone number - local to the prison area code your inmate is housed. The local rates are more like 5-6 cents per minute. If you use 300 minutes at $.23/min - it is $69/mo.; at $.06/min is $18/mo. We charge $16.95 for the line, you save $34.05 per month.  This example

InmateAid has a service where the inmate can respond to your letter.  We receive many letters to our members who have kept their address private.  We scan the inmate letter and upload it into your account.  We charge $1.49 to retrieve the letter.  It has created a "pen pal"-like community - you can write somewhat anonymously and the inmate has a way to stay in touch, however you control the situation with InmateAid being in-between.

You will only know that your inmate has received your letter when they tell you by telephone or by return letter. There is no verification process. Prisons consider mail a sacred item that represents a connection to the outside world. Prisons are sensitive to an inmate’s rehabilitation and as such feel strongly that correspondence is critical to that end. We have a strict policy, in the event that a letter gets returned to us, we effort to locate that inmate's

El servicio aun no esta disponoble en Mexico. El sistema funciona de esta forma. Usted necesita abrir una cuenta en inmate (en nuestro website) para poder realizar llamadas de corta y larga distancia. Se le asignara un numero de telefono local y usted le dara ese numero enviara ese numero a su esposo. Cuando el quiera llamarla, solo marcara ese numero de telefono y se comunicara con usted.$16.95 por la primera linea por mes mas $6.95 por la instalacion y

You will first need to send in an application with a small processing fee to the Arizona Department of Corrections for a background check.  Once you are approved, you will need a photo ID to gain access on the day that your inmate is approved for visitation. You can read about their rules HERE.

The service is for prisons or jails or ANY correctional facility where inmates have access to a telephone in the US.  Your account is pending until we email you your number. If for any reason we cannot service your inmate, we will gladly refund your money.

You will have to create a "Personal Inmate Page" with your inmate's information, their inmate ID # and the facility they are incarcerated in. Once that page is created, you will then be able to click a button "Send Letter" and process letters and photos right there.

Once you have selected an inmate from "Search Personal Inmate Page" - you are then taken to their Personal Page - at the top of their profile, there are two buttons, one says "Send a Letter", the other "Follow Inmate". If you follow inmates, you can then interact with them via InmateAid where you can write them and they can write you back through our Response Service - sort of like a Pen Pal feature, especially if you do not

Delivery is between 1-3 days but be mindful that all of the mail is opened and inspected for contraband by the prison staff. This sometimes delays actual delivery to the inmate.

There are provisions for visitation where an out-of-town visitor may be granted a "Special Visit".  You must have your inmate get written approval for such a visit.  If you just show up and ask to go in, you will be turned away.  Counselors, unit managers or wardens usually grant these requests - provided they are not frequent.