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North Carolina Dept of Public Safety & Corrections (NCDPS)

State Prison Administration

Last Updated: May 01, 2025

Connect with an Inmate

Address

831 W Morgan St Mail Service Center 4260, Raleigh, NC 27699-4260

County

Wake

Phone

919-838-4000

Fax

919-733-8272

View Official Website

North Carolina Dept of Public Safety & Corrections (NCDPS) is for State Prison Administration offenders have not been sentenced yet and are detained here until their case is heard.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for Administration - no inmates facility.

The phone carrier is Global Tel Link (GTL) - ConnectNetwork, to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Looking for an inmate at this facility? Visitation Information, Times and Rules

Satellite View of North Carolina Dept of Public Safety & Corrections (NCDPS)

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You can support your loved ones at North Carolina Dept of Public Safety & Corrections (NCDPS) on InmateAid, if you have any immediate questions contact the facility directly at 919-838-4000.

North Carolina Dept of Public Safety & Corrections (NCDPS), located at 831 W Morgan St Mail Service Center 4260 Raleigh, NC, serves as the key facility with oversight of the correctional system. They operate under the guidance of the State Prison Administration, which ensures that it meet strict security standards, provide access to essential rehabilitation services, and adhere to legal and ethical correctional practices. In addition to housing inmates, the facility is integral to the state’s correctional strategy, incorporating inmate classification, workforce training, medical and mental health care, and reentry programs aimed at reducing recidivism.

About NCDPS:

North Carolina houses approximately 38,000 inmates in 56 state prison facilities.

Prisons receive felons and misdemeanants sentenced by the court to a period of active incarceration. The offenders are taken to one of nine prison receiving centers where they are put through a series of evaluations including medical and mental health screening. Based on this information, the offender is assigned to the most appropriate custody classification and prison.

Classification within the system depends upon the seriousness of the crime, the willingness of the inmate to obey rules and regulations and the perceived potential for escape. Prison administration provides appropriately secure facilities in three main inmate custody levels:

Close Custody

Inmates need extra security but do not need the more stringent security of maximum custody. Basic education, counseling and work programs are available to inmates in close custody.

Medium Custody

Prisons have all programs and activities operating within the unit. Programs include academic and vocational education, substance abuse treatment, psychological and other counseling programs and varied work assignments. When working outside the prison, inmates are under the supervision of armed personnel.

Minimum Custody

Inmates with only misdemeanor convictions are housed in minimum custody, and felons may be promoted to minimum custody during routine reviews if considered appropriate. There are three levels of minimum custody with level three being the least restrictive.

Minimum Custody Level 1

Inmates in this level may work on the grounds or away from the prison facility as long as a correctional officer or agent is with them.

Minimum Custody Level 2

Inmates may work on the grounds or away from the prison facility with an assigned supervisor from another government agency. They can also be eligible for short-term community passes with a trained volunteer who is certified to work with inmates.

Minimum Custody Level 3

Inmates may be away from the prison facility for specific programs such as work release, home leave, jobs, school or other kinds of training. Inmates are not supervised by correctional staff during these activities.

North Carolina Department of Public Safety & Corrections (NCDPS) Facilities:

NCDPS - Albemarle Correctional Institution

Table of Contents for North Carolina Dept of Public Safety & Corrections (NCDPS)

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in North Carolina. This allows you to view the current list of inmates housed at North Carolina Dept of Public Safety & Corrections (NCDPS).

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information

Visiting hours for North Carolina Dept of Public Safety & Corrections (NCDPS) are subject to change, so it's crucial to confirm them by contacting the facility directly by phone. Please reach out to 919-838-4000, on visitation procedures, applications, or directions to the facility in Raleigh. Please note that visitors will undergo a thorough search before entering the premises, and personal belongings, including cell phones, are strictly prohibited. Individuals under probation, parole, or community corrections supervision must obtain approval from their supervising officer and the superintendent before visiting, although such visits are not typically approved.

Frequently Asked Questions

North Carolina Dept of Public Safety & Corrections (NCDPS) FAQs

What is the role of a state Department of Corrections (DOC)?
The state DOC is responsible for managing prison facilities, supervising parole and probation, developing rehabilitation programs, and ensuring the safety and security of both inmates and staff within the state correctional system.
How does the state DOC differ from the federal Bureau of Prisons (BOP)?
The state DOC oversees correctional facilities and inmates convicted under state law, while the BOP manages federal prisons and individuals convicted of federal crimes.
How can I contact the state DOC about an inmate?
Each state DOC provides a public website with contact details, an inmate search tool, and resources for families. Most DOCs have dedicated helplines for inmate-related inquiries, including visitation, medical concerns, and legal matters.
What services do state DOC offices provide for inmate rehabilitation?
State DOCs offer educational programs, vocational training, substance abuse treatment, mental health services, and reentry programs to prepare inmates for life after incarceration.
How does the state classify and assign inmates to different prisons?
Classification officers assess factors such as criminal history, security risk, medical needs, and behavior to determine an inmate’s placement in minimum, medium, or maximum-security facilities.
What is the parole process, and how does the state DOC oversee it?
Parole boards review eligible inmates’ records and behavior to determine if they can be conditionally released under supervision. The DOC monitors parole compliance and may enforce sanctions for violations.
Are inmate records publicly accessible through the state DOC?
Most state DOCs allow public access to inmate records through online lookup tools. However, sensitive details such as medical records or disciplinary reports may be restricted due to privacy laws.
How do state DOCs handle inmate grievances and complaints?
Inmates can file grievances regarding mistreatment, safety concerns, or facility conditions through an internal review process. If unresolved, external oversight agencies may investigate complaints.
What role do state correctional officers play in DOC operations?
Correctional officers are responsible for inmate supervision, facility security, rule enforcement, and assisting with rehabilitation programs. They receive extensive training in safety protocols and crisis management.
Does the state DOC operate probation and parole services?
Yes, most state DOCs have a division dedicated to probation and parole, ensuring that individuals on supervised release comply with court-ordered conditions and participate in reentry programs.
How are correctional policies created and enforced by the state DOC?
The state DOC follows legislation and legal guidelines when establishing policies for inmate management, facility operations, rehabilitation, and public safety. These policies are regularly updated to comply with state and federal regulations.
Do state DOCs manage private prisons?
Some states contract private prison companies to house inmates, but the DOC remains responsible for oversight, ensuring that privately operated facilities comply with state laws and inmate welfare standards.
What is the state’s role in funding and budgeting for correctional facilities?
State governments allocate funding to the DOC for staffing, inmate healthcare, facility maintenance, rehabilitation programs, and security enhancements. Budget decisions impact the quality of inmate services and operational efficiency.
Can the public tour state correctional facilities or observe DOC operations?
Some state DOCs allow scheduled tours for educational or legal purposes. However, general public access is restricted for security reasons. Media and advocacy groups may request special access under specific conditions.

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