Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Survive prison

you know it's up to the inmate themself... some respond the second they get your letter, others might procrastinate which could happen for a number of reasons... be patient, it ain't easy being locked up

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Subject: Visitation

Visitation is Friday night, Saturday and Sunday (8am - 3pm) and Monday nights. They restrict weekend days to one visit depending on your inmate's ID number... they do Sat/Sun like odd/even to keep the visitation traffic under control. Fri/Mon nights there are no restrictions. So, you can visit three days per week if you are able to get there that often. We recommend calling first, COVID is back in the news so there might be cancelations.

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Subject: Send books and magazines

Yes, magazines and some selfies of you!

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Subject: Family services

You can call/write the prison and tell them you need a document notarized. They have procedures in place to help you get that document signed. If that fails, you can send the POA to the inmate via snail mail and wait for them to return it to you.

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Subject: Sending mail inside

Yes, you can. Our Service makes the process easier and less time consuming. Some folks don't have the time to get around to sending mail to their inmate (especially if you don't have stamps or letter supplies). If you look at the cost of a stamp ($0.58), plus the printing on paper and envelope, you get 9 Letters for $9.00 through InmateAid... pretty sure if you add the time it takes to gather supplies, we have a darn good deal to

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Subject: Offender phone calls

Yes, just let us know the new facility name to make sure that the number you have is the best rate. If anything changes, we will swap out the number for a new one at no charge.

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Subject: Offender phone calls

Yes, the inmate initiates the calls. If there is money on their books, they can call anyone.

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Subject: Offender phone calls

the calls all have to go through a single provider that sets the rates. our service (and others like it) do not replace the main service, we use an algorithm to determine if another phone number different from yours will make the per-minute charge less for you or not. In most cases, a new number DOES save money. But, if it doesn't for any reason, we are happy to reverse the charges... so there is no risk in trying it

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Subject: Visitation

The inmate will NOT be held accountable if a potential visitor has an outstanding warrant come up during the approval process. The inmate is notified but not punished.

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