You cannot send books from your own address. The facilities will only accept books and magazines "from the publisher". You can go to Amazon and order the books but make sure that the shipping address is that of the inmate's facility and include their inmate ID number.

The ASPC Yuma facility has a contract with Securus. You have to use them regardless. It is NOT possible to get another account that will replace Securus - you must keep using them. What Prison Call Solutions does is what InmateAid does better. We get a telephone number that will make the calls only $1.84 each. You will still pay Securus $1.84 for each call, but if you are saving over $5.00 per call, the InmateAid flat rate of $19.95

The information pertaining to the inmates is "self-generated"meaning that the member/user that sets up the profile fills out the fields of information. Unless we are asked, we do not monitor, verify or update the information.

Most sentences imposed for violations are the original sentence handed down, and are required to serve at least 85% of their sentence. The good time credits are given at the beginning of the sentence and may only be taken away for infractions that occur during the time inside.

No. The return address on all InmateAid mail is InmateAid's address, not yours. Your personal billing address is never visible to the inmate. The only way an inmate receives your home address is if you choose to include it somewhere in the body of the letter itself. Privacy is one of the more common concerns for people using InmateAid for the first time, particularly those who are not comfortable with an inmate having their home address. The good news

Depending on where they are, you can send money through the mail in the form of a money order. Or, you can use an online service to send money. Most of these institutions have a preferred vendor in place. Let us know where the inmate is incarcerated and we will try to help find out whom you may use.

Inmates can generally use the phone as often as they want. However the restrictions might be limited to how much money the inmate has in their account. The InmateAid Discount Telephone Service will stretch that dollar - write us at aid@inmateaid.com for more information Federal prison: 300 minutes per month, 400 minutes for Nov/Dec. State prison and county jail: no limit to the monthly minutes

They are not unlimited. There are many plans out there, the ones publicizing unlimited are not being honest; there are many add-on charges that mysteriously appear on your charge card - after you've signed up and it it too late.  InmateAid's service is totally disclosed at the time of the purchase. We charge $19.95 for either 300 minutes or 1000 minutes depending on the plan you choose. Whatever service you decide on, you will ALWAYS have to use the service

Depending on the facility, your inmate is probably waiting A & O, (Admissions and Orientation). Once they have gone through the lectures from all of the department heads, the inmate is ready for designation and privileges. Most A & Os happen on Wednesday but every place is different. It is at A & O that they gain the information for phone calls and visitation.

To create a Discount telephone Account with InmateAid, you will go to your My Account area of the website after logging in. Click on the link for Discount Telephone Lines and then click the "Add Local Line" button. Once you are past that page it will prompt you to select a state, facility, an inmate name and id number. Then you will add your current phone number and a contact name. Then you select the plan, either Quarterly or Monthly.