Ask the Inmate | Offender Phone calls

Subject: Offender phone calls

I spend a lot of money on phone calls how cannot tell who she's calling so much

You will not be able to figure out who it is she is calling. There is one way to stem the usage, it is to get a number from us (for the Discount Calling) and only put money on that number. If you give her commissary money SHE controls the way it's spent. If you put our number on a pre-paid service, it will only connect the one number you are registering. You can email us (aid@inmateaid.com) the name of

Subject: Visitation

How do you find out who's on the visitation list

You cannot find out who is on an inmate's visitation (only if you are approved), it is private information.

Subject: General prison/jail questions

My friend has yet to see a judge and he has been in jail for some time now . so when will he be getting out and how do I find out?

You might try calling the facility and ask to speak with the case manager, counselor or unit team secretary to get more information. Court dates are set by the Clerk of the Court which is another avenue you might try.

Subject: Survive prison

Are county jails allowed to deny an inmate use of their commissary? Someone I know has been in jail for the past two months and he says he feels victimized by the guards within the jail. One week after getting the clear that he had received money on his commissary he was told he couldn't use it with no reason given as to why. The guards randomly withhold his mail, and when they decide to deliver it they choose to do so at odd hours in the night. Guards allow a group of people to get up in his face and push him around as they watch. They have even went as far as stealing his glasses before, and a guard has willingly opened his cell one day when he was out during his free time and allowed the same group of people to help himself to anything they wanted out of his commissary. He's tried to go to other guards asking for help, but they choose not to help him and threaten him to put him in solitary. I called up the jail asking to speak to the police chief, but I was put on the phone with someone else who was there at the time, and I voiced my concerns. The lieutenant seemed as if I was bothering him and said only stated "You know I have 300 inmates here right?". That doesn't seem like a valid reason for someone to be treated like this while being locked up. So if I work a McDonalds drive thru and I have 300 people in my line is it ok for me to not do my job?

Inmates are basically the property of the jurisdiction they are held by and there is very little people on the outside can do to effectuate change on the inside. We have of course heard of stories similar to what you are referring to. But, we would caution you to not take everything your inmate says as 100% accurate. Inmates are notorious for currying favor from their loved ones with stories of abuse - amplifying your imagery of jail life. This

Subject: Inmate search

Trying to find Inmate ID and searched nothing is coming up?

Email us at aid@inmateaid.com the name, state and DOB and we will see if we can locate your inmate. Also, if you know what jurisdiction the offender was convicted in (i.e. federal, state or county) it will be helpful.

Subject: General prison/jail questions

If told won't be released till projected release date of 12/16 because of being denied parole is that the actual date I can expect boyfriend to be released or could it be sooner

If your inmate was denied parole, the release date that you mentioned above is the most likely to be followed by the state. Early release or good time is already factored into the release date when posted.

Subject: Inmate search

Trying to get a booking number all i know hes in Ventura Youth correctional facility how can i get his information

Juvenile information is hard to acquire online due to privacy laws for minors, you might try calling the facility and ask to speak with the case manager, counselor or unit team secretary to get more information.

Subject: Inmate search

How do I find inmates mugshot

Not all mugshots are posted online. You can search the county or state databases to see if they are publishing it

Subject: Send inmate mail

How do I know that this is going to make it to the right inmate using this system?

If the inmate ID number and facility are correct we are 100% reliable for all services. Mistakes occur with incorrect information. In the event that a mistake happens, and they certainly do we will correct it at no charge.

Subject: Inmate search

Hello, I'm wondering if I typed in GDC-Dodge State Prison in Google search then it pulled up InmateAid Dodge State Prison inmate search, then I go an search for my fiancee' name and it says his name along with his GDC ID# click on that then see his information minus a picture but it states that he will be released in 47 days...is this true information? Or should I go by what is on the GDC website? Which says nothing like this. Which one is true because I don't want to contact them and then something changes. On the GDC site it still says LIFE.

The inmate profiles are set up by the member/users of the website. We do not monitor, verify or update the profiles unless requested by the member/user. The profile information on InmateAid is NOT better information than the GDC website, that is the information you should follow. If you would like us to update an inmate profile we would be happy to do it for you. Please send us the inmate's name and the facility where they are incarcerated

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