Mail is received at the facility mail room. The staff opens each piece searching for contraband and that the inmate number matches the name. Time permitting, the mail is passed out later that day at "mail call".

Commissary schedules at county jails vary by pod, dorm, and day of the week, and they change more often than most facilities publicly post. The most reliable way to get the current schedule for a specific housing unit is to contact the facility directly. For Douglas County Jail in Georgia, you can reach the Canteen department at the Douglas County Sheriff's Office by calling 770-920-4972, Monday through Friday during business hours. They handle commissary purchases, deposits, and any questions

Stewart County Jail in Tennessee uses Securus as their phone carrier. Securus does not publish a universal rate schedule that applies identically across every facility they service, and jail personnel are often unable to give exact per-call costs over the phone. Based on what we know about Securus local call rates, you can expect to pay in the range of $2.00 per call, give or take about $0.25 depending on the specific rate structure at that facility. For families

InmateAid solo cobra la tarifa mensual del servicio. No hay cargos adicionales de nuestra parte. Sin embargo, es importante entender cómo funciona el servicio completo. InmateAid le proporciona un número de teléfono local que reemplaza el número de larga distancia que su familiar marca desde la prisión. Usted todavía tiene que pagar a la compañía telefónica de la prisión por cada llamada, pero la diferencia es enorme: en lugar de pagar alrededor de $15.00 por llamada a larga distancia,

InmateAid is plugged into the latest news regarding changing laws, especially for sentencing issues. Eric Holder, the Attorney General of the United States made a speech last week that might affect the mandatory minimum sentencing guidelines for non-violent first-time drug offenders. It does not appear to be specific for any jurisdiction except for "federal cases".

If your payment went through and the page cycled back to a pay screen without confirmation, do not panic. This is a known issue that occasionally happens during letter processing, and it is handled quickly. A couple of things to know right away. If the letter content came through blank on our end, we will reach out to you directly. You will be given the option to rewrite and resubmit your letter or receive a full refund. Nothing

Receiving a letter from the Alabama Board of Pardons and Paroles this early in a sentence is not unusual for non-violent offenders, and it is a positive sign, but it requires careful reading before drawing conclusions. A tentative parole review date is exactly what the language says it is: tentative. It means the board has reviewed the case based on guideline settings, which are formula-driven calculations that take into account offense type, sentence length, good time credits, and other

The stories that travel fastest about any prison are the worst ones. That is true of every federal penitentiary, and Pollock is no exception. Bad news moves quickly, good news rarely makes it out at all. That is worth keeping in mind when evaluating what you have heard. USP Pollock is a United States Penitentiary, which means it houses a higher-security population than a low or medium facility. It is not a soft assignment. But it operates under the

The Disciplinary Hearings do not normally go in the favor of the inmate, unfortunately. The very best advice we can give you is if your inmate has some decent relationship with one staff member. Bring that staff member to the hearing to vouch for his character, hard work, previous record...anything that will have someone in the system stand up for him. Otherwise, the charge usually sticks and typically they might take away some privileges or maybe even some accrued good

At $17.00 for 15 minutes, the case for finding a cheaper solution is obvious. That works out to over $1.13 per minute, and for families trying to stay connected through a long sentence, those costs become a serious burden fast. InmateAid's discount phone service does work with Securus in the majority of cases. That said, we will be straight with you: Securus is not 100% seamless across every facility the way some other carriers are. In states like Arizona