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Subject: Offender phone calls

No, the service is not a replacement for the phone service carrier at the jail. The InmateAid service uses software to select the best number to get the lowest price per minute. Use our number with the jail's service and the calls are going to be significantly less, meaning your $20 spent here will be made up in the savings within 2-5 calls. If you are talking every day, twice a day or more, this Service is going to save

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Subject: Sentencing questions

You can contact the Clerf of the Court in the jurisdiction where they were prosecuted and convicted. Ask to see the "Judgement and Commitment Order". This is where the lawyers go to get their documents filed and research the filings in the case. There might be a nominal fee to print out any information you are requesting.

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Subject: Relationship issues

No one can see who they are calling, visiting, texting or receiving money or mail from, they are provided with the same privacy on the inside as you are on the outside

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Subject: Inmate search

The inmate ID numbers are issued at the time of the arrest. That number follows them as long as they are locked up

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Subject: Offender phone calls

If your inmate gets moved, has their number blocked or for ANY reason needs a new number, InmateAid replaces them at NO charge. There doesn't need to be a reason, just wanting to change the number is okay with us.

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Subject: Relationship issues

Inmates go through a period of despair upon being incarcerated. Their wave of emotions spans from sadness to anger, to blaming others before reality hits them in the face that they are locked up because of actions taken by themselves. Keep in touch for a while longer and see if things improve. Our take is that they will improve and ultimately the kindness you've shown will pay dividends in their behavior later in their sentence.

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Subject: General prison/jail questions

They are either stored in a container and held in the facility, OR they are sent to the inmate's home address

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Subject: Marriage in prison

sometimes, it depends on the facility... not every facility allows marriages so we would recommend that you contact the chaplain or the inmate's case manager to find out. 

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Subject: Inmate search

You would have to know what state and what county he was arrested in. Then you can narrow down your search. Try vinelink.com to start.

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Subject: Website function questions

InmateAid works with EVERY penal facility in the United States. The mail is printed and sent via US Mail and is handed to the inmate at "mail call". We have been successfully serving over one million people a month now, and in business since 2012. 

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