They MUST use the new number. It is the number itself that creates the price difference

Log into your account. Go to your Account Dashboard. Click on Letters to Inmates and bring up the text box. Type out your letter and "save" your work. Then Click on Send Letter and the software sends this order to the fulfilment house for mailing. All letters are mailed the same day except for Sunday and holidays.

We recommend calling them directly (972-441-6160) to make sure there are no current restrictions (due to COVID)

The first bit of free advice is to stop accepting "collect calls" from the jail. When you accept the call, it is at the most expensive rate. Regardless if you use InmateAid or not, you need to set up a prepaid account at GTL. If you are in-state, the calls are going to be more expensive than if you had an out-of-state number. We get you the right number that will save you money, or we refund the transaction. You

There are several reasons why this could happen, not all are bad reasons. They could be moved to a lower security level facility as their custody status could change as they get closer to the door. They could be moved to a jail near where they are going to appear in court. OR, they could be moved to a higher security level facility for infractions including fighting, contraband or separate issues. Ask your inmate why they moved him, he definitely

There is an orientation period that usually takes a couple of days to a week to complete. During that time they do an evaluation of the inmate and provide them with the rules and expectations while in custody. Once they have finished with everything, the inmates may make calls, receive visits and go to the commissary.

it's just like prison

there are two prices for the calls. our computers use their rate data to determine the best price per call. sometimes the service saves a lot, sometimes It cannot save anything (because your number is already at the lowest tariff offered). You can email us at aid@inmateaid.com to get an honest estimate before buying.

The inmate might have gotten an incident report for something and the penalty is not phone for 3-6 months. That is a real possibility.you should send him a letter and let him know you're concerned

there was a time when penthouse stopped publishing nudity (believe it or not). that has changed again recently so there will be no more Penthouse in prison for that reason.