Our Phone Service uses an algorithm to determine the best rate for you based on your location, the inmate's location and the carrier the facility uses. If we can't save you money, we do not issue a line. If we issue a line and the calls are not cheaper, we offer you a refund. It works perfectly in about 70% of the cases

Do you know what you want to hear to make contacting him worthwhile? He might use this opportunity to make you feel worse. I think there is more to this story, if you want to share, I'll be happy to listen and help where I can.

he can ask to be placed in protective custody. it is extreme because it is essentially solitary confinement for his own protection. 

Yes, since 2012

You can call the chaplain or the unit team secretary and get a "humanitarian update"

it could be that they are too sexy (can't reveal private parts), or that there is alcohol or drugs in the picture, or that it is gang-related material

In all situations, the inmate must initiate the call. The cost to the inmate to make an international call is pricey. You can reduce the cost by acquiring a US number and relaying it to your international one. InmateAid does part of that solution by getting a US number.

No, you will need to have some contact with that inmate and find out if you need to be on "their visiting list" to gain access.

The phone service works for inmates and their loved ones in the north platte ne county jail and if you are going to talk a lot, then it makes sense to try it. This service does not include video calls, yet.

We have been in business since 2012 serving over one million families of inmates every month. Comparatively, we have a very small percentage of people that complain. Of those that do, we try our very best to make them happy. If you read carefully, it usually has to do with the phone service where they do not READ that this is not a replacement for the service at the jail or prison, but a service that makes their service to your