When an inmate is sentenced to serve time, an Earned Release Supervision (ERS) date, a tentative release date and a maximum release date are configured. The earned release supervision date is based on an inmate serving a percentage of their sentence. For example, an inmate may be required to serve 85% of a sentence in a facility and is eligible to serve the remaining 15% on ERS. There are many factors that are considered in calculating an inmate’s ERS

You will have to notify the inmate. We offer the free use of our letter service if you'd like to use it as a means to relay the new number and what they will need to do to use it. Send us an email to aid@inmateaid.com to request a coupon code for this letter. We will usually throw in a free photo for you to send as well

The custody and security levels are set by the Department of Corrections or the Bureau of Prisons. Their determination cannot be challenged or appealed. Your inmate might have something in his past that has cultivated a profile that brought the administration to determine this level of custody. There could be an issue of available bed space. There is no "supposed to" in prison. Outside forces have no bearing on the way the inside runs it's facilities. You can always call

Yes, mail is considered sacred in prison and even during lock down, administrative or disciplinary segregation the mail still gets delivered to the inmates.

Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your

Yes, we will absolutely resend the mail for you to the new location - NO CHARGE. Just send us the new institution and we will make the change in your inmate's profile and send it them that same day. Email us: Aid@InmateAid.com

There is no return-receipt feature to this service. The only way you will know for sure is when your inmate thanks you for sending it. Mail takes a couple of days through USPS. Once it arrives in the mail room it is up to the staff to read the letters, review the pictures and determine when they will hand it to the inmates at mail call .

You can check with the Clerk of the Court where he was sentenced. Ask for a copy of the Judgement and Commitment Order signed by the judge. It will have the confinement order and any fine, restitution or court fees owed. If the jail is charging a daily incarceration fee like some jails are now doing, you will have to call them as find out what the rate is.

If the facility has stopped deducting inmate fees when you order care packages for your husband, it could indicate a few possibilities, but it doesn't necessarily mean that he currently has money on his books. Here’s what it could mean: 1. Change in Facility Policy: Fee Structure Adjustment: The facility may have changed its policy regarding how they handle fees related to care packages or inmate commissary accounts. Sometimes, facilities modify their processes, deciding not to deduct

This is a question that is not for us to answer for you. You cannot let the silence convince you of one thing or another. If you confirm it, that is one thing but to break up "thinking it is someone else" might be a mistake. There might be another explanation since the whole prison-thing is about isolation. They might have phone privileges suspended, or he might not have funds to call, or maybe he thinks you are with someone