Inmates may respond even if they have no money on their books. The facility allows for stamps and writing material to be provided to indigent inmates. Inmates with money, certainly can write.

Not usually unless they are on some Homeland Security restriction. But, remember that the staff opens and reads all incoming mail. They do not read the outgoing mail.

Inmates cannot receive calls. You will have to be on the receiving end of the call. There are several ways that this will work. Collect calls - are about $15 each and the most expensive way to talk. Inmate calling cards - inmates buy them from the commissary and then may dial you direct - the cost of the call is debited off the balance on the card. Pre-paid Account - you will need to set up an account with

The inmate profiles are set up by the member/users of the website. We do not monitor, verify or update the profiles unless requested by the member/user. If you would like us to create an inmate profile we would be happy to do it for you. We need as much information as possible to locate them. Their name, DOB and state are the minimum amount of information we'd need to get the search going. We will set up the profile

Mail is considered sacred in a prison, detention center or jail and it will get delivered when an inmate is in administrative segregation, the SHU or "the hole". They can also get money into their account but the actual spending will be somewhat restricted to a limited amount of items at the commissary.

Yes you can use Barnes and Noble, too.

The mail is sent through the US Postal Service with first-class postage. There is no return receipt on the letter and the mail room staff of the facility does not notify the sender that they have actually handed out the mail. If your inmate does not receive the letter within a reasonable time frame, let us know and we will investigate the reason. The staff holds mail until they read it and deem it appropriate for distribution. Keep in mind

The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status

In a majority of institutions, there is a small charge for a doctor visit. It is usually in the range of $3-5 for the visit. Visits to the infirmary to see the nurse are not always charged. This is different in every facility.

In most private prisons, the procedure is to make the money order out to the name of the facility and place the inmate's name in the memo section with their inmate ID number. When you mail it into the institution, address the envelope to the inmate with their inmate ID. Jack Harwell Detention Center does not post their procedures online we encourage you to call their staff and ask if this instruction is correct: 254-759-5900