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Subject: Website function questions

The inmate profiles are created by the members of the site. We do not monitor, verify or update the profiles unless requested by the member.

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Subject: Website function questions

Inmates are not allowed access to the internet, this chat idea sounds good but it's not available anywhere.

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Subject: Website function questions

too legit to quit... over one million visitors a month sending hundreds of thousands of letters over the years - email us at aid@inmateaid.com and request a free coupon for ANY of the services, happy to prove we are worth your trust

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Subject: Website function questions

If you cannot find your inmate in our database, you can create one yourself. If you are having issues finding where they are or what their inmate ID number is, email us at aid@inmateaid.com. We will try and find them for you - but your message has to be specific for us to help.

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Subject: Website function questions

You will be notified by email that your inmate has sent a letter

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Subject: Website function questions

Yes absolutely!

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Subject: Website function questions

If you had an account and the inmate was released, you know there are no refunds. But, if you call in and speak with a rep, we will reinstate the number for you and give you a free month.

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Subject: Website function questions

The mail service is permitted in every jail, prison and detention center.  We have suppressed letters and photos function where the facility is "postcards only".

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Subject: Website function questions

InmateAid does not monitor, verify or update the user generated inmate profile information unless requested. If you would like us to try and locate them, please email us at aid@inmateaid.com.

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Subject: Website function questions

"Ask the Inmate" is not a direct communication link to a particular inmate; it is a question and answer forum between you and a former inmate who knows how things work on the inside. To communicate, you can write letters, postcards, greeting cards or send photos - you will have to go to your My Account area and click on the Inmate Page and then click "Letters". You will be able to communicate with them through there.

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