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Subject: Website function questions

Inmates do not have internet access and they do not respond directly on the site. That is a reasonable thing to wonder about, and the answer is simpler than it might seem. When an inmate wants to write back through InmateAid, they do it the old-fashioned way: pen and paper, addressed to InmateAid's mailing address. When that letter arrives, we scan it and post it directly to your account. You receive an email notification letting you know there is

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Subject: Law questions - legal terms

Finding pro bono representation for a DUI case is difficult. Most law firms and legal aid organizations that take cases for free focus on serious felonies, civil rights violations, or cases that carry significant public interest. A DUI, even one with serious consequences for your family, generally does not meet the threshold that motivates unpaid legal work. That does not mean you are out of options. The most direct step is to go above your husband's public defender.

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Subject: Offender phone calls

Unfortunately, if Global Tel Link has the contract at your inmate’s facility, there is no way to completely avoid them. These companies operate as exclusive providers, which means all inmate calls must go through their system. That said, there are ways to reduce the cost significantly, even if you cannot eliminate them entirely. What you are already doing with Google Voice is a good start. The most effective additional step is: Use a local number setup (like InmateAid) that matches the facility’s

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Subject: Send inmate mail

The two things that determine whether a letter reaches the right person are the inmate ID number and the facility address. Get both of those right and the letter will find its way to your inmate. Get either one wrong and it will not. Inmate names alone are not enough. Facilities process a high volume of mail and route it by ID number, not by name. A common name with a wrong or missing ID number creates real risk

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Subject: Prison violence

When a facility goes silent after an inmate is injured, the frustration for families is compounded by the fact that the people who are supposed to be responsible for your loved one's safety are the same ones refusing to communicate. Here is what you can actually do. Contact the chaplain. This is often the most overlooked and most effective channel available to families. Prison and jail chaplains operate somewhat outside the standard chain of command and are generally more

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Subject: Offender phone calls

You can call our offices 866-966-7100 or go to the Discount Telephone button on your Account Dashboard. Select the state and facility of your inmate, enter the telephone number that you want the new LOCAL line to ring on and which plan best suits your calling pattern - monthly or quarterly. The payment process is like any website you've used before, it's fast and easy. We will email you your new number within an hour or so.

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Subject: Visitation

Stanislaus County Men's Jail in Modesto does have a visitation process, and the best place to find the current application and requirements is the Stanislaus County Sheriff's Office website. Visitation forms and procedures are listed there, and in many cases you can download or complete the application online before submitting it. If you have trouble locating the form online, call the facility directly and ask for the visitation department. They can tell you exactly how to submit an application,

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Subject: Residential drug abuse program (rdap)

RDAP accepts an inmate into the program but will not be enrolled until he is in the final 27 months of his sentence. The program is 9 months, he will live in a separate RDAP housing unit, wear a yellow belt and be expected to abide by every BOP rule. He will have to work on himself in front of the counselors and his peers. He will have to speak in front of people and give details of his dependency/abuse

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Subject: General prison/jail questions

The release date listed on the Federal Bureau of Prisons website is generally accurate and reflects the inmate’s projected release date, including good time credit. For federal inmates, most serve about 85 percent of their sentence, and the date you see usually already factors that in. It may also include time expected to be spent in a halfway house or home confinement near the end of the sentence. Is it official? It is considered reliable, but it is still a projected date, not a guarantee.

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Subject: Send inmate mail

Thank you for the kind words. No account number is needed for inmates to respond to you, just c/o InmateAid is all they need. InmateAid.com 6803 Lake Worth Road, Lake Worth, FL 3363

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