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Federal inmates are allowed 300 minutes per month (400 mins Nov & Dec) - outbound calling only. They are 15-minutes each and are paid for from their Trulincs account (which can be funded by outside people or through the job they have inside). The calls are either SIX cents per minute (local) or TWENTY-ONE cents per minute (long-distance). InmateAid can get you a local line for almost all federal facilities for only $5.00. You save $45 per month!!Read more
Let us know the name of the facility and your phone number - we will give you an honest estimate of the savings before you buyRead more
You will have to let them know. We offer a free letter to notify the inmate of their new number, email us and request a coupon code.Read more
The staff will not normally pass a phone number to an inmate but we know that it happens sometimes if you get an empathetic guard. Otherwise, you can send a postcard or letter to the jail and they will know for sureRead more
Yes for all of the months except November and December when they allow 400 "holiday minutes". The federal facilities have computers for inmates to check their commissary, phone and Corrlinks accounts.Read more
The 300 minutes that the inmate gets to use on a per month basis resets the same day every month by the BOP, however, that date is different for each inmate. The Service from InmateAid recharges every 30 days for only $5.Read more
You can notify them via mail or visitation. Sometimes a staff member will relay the message but they are not supposed toRead more
You will have to let them know either by mail, by visiting or by speaking to a staff member and politely ask if they will relay the new number to your inmate (this is only 50% effective as they usually decline)Read more
It depends on the facility's phone carrier, their tariffs and what your phone number is. If you email us that information, we will give you an exact price for both numbers.Read more
If your inmate gets moved, has their number blocked or for ANY reason needs a new number, InmateAid replaces them at NO charge. There doesn't need to be a reason, just wanting to change the number is okay with us.Read more