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No, inmates cannot receive calls, whatsoever. If it is a true emergency, please call the facility and ask to speak with a counselor or case manager, they will somehow get the message to your inmate.Read more
The phone prices are different at every facility. Without knowing the facility, we cannot guess. What you should do is email us (email@example.com) your telephone number and the inmate's location. We will give you an honest estimate of the best way to set up your phone account. We can save money in about 75% of the cases. Check with us before you sign up.Read more
Depends on where your inmate is incarcerated. In federal the phones turn on at 6am and off at 9:30. In county, they are available as long as the inmate is not locked in their cell which are normal waking hours. In state, it's almost unlimited as there are phones available in most cells.Read more
The InmateAid phone line is matched to the lowest tariff at the facility your inmate is housed. You still fund the account as there is only one carrier. A call from your inmate may now cost $6.00 per 15-minutes, if there is a lower rate, we get you a number that will get it. If there are no savings, we do not issue a number. For the tens of thousands that do use it every month, the IA fee is coveredRead more
(we answered you directly earlier today via email.) this isn't a gimmick, it's just smart. we aren't replacing the phone carrier or suggesting we do. The InmateAid phone line is matched to the lowest tariff where your inmate is incarcerated. You still fund the account as there is only one way to get calls, and it's through a monopoly carrier that set the rates without a competitor. For instance, a call from your inmate may now cost $6.00 per 15-minutes, if there is aRead more
Here's how it works, your number is attached (by forwarding) to a number that gets the best price at your particular prison/jail. It may be dialed by two inmates, but you will get all the calls coming to the new number. So, if you give it to two inmates, they both may call you. However, they cannot call more people than you.Read more
Yes, but you should email us your telephone number so that we can check it to see if there are savings or not. It's good for about 70% of the population, but some phone numbers have no savings.Read more
Probably by postcard would be the most reliable.Read more
Depending on the type of facility, there would be a delay for the inmate in the form of an orientation period, for instance, county inmates can often call right away. Usually, this is about a week from the time they arrive. This pertains mostly to federal or state inmates,Read more