The phone service at a particular correctional center is set up through bid process. In this case, Securus has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay Securus for a long distance call (to your number) or a to a number that we get you. Securus has a rate calculator on their website so that

It is true that if there is any sort of balance from a previous charge or any fine or restitution they will deduct it from the commissary. If there is a stipulation as to a percentage, that might be good information to know. But if the amount is substantial, they might take all that you deposit. InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3

Magazine subscriptions all take about 2 months to get started. It is not a product of our customer service, it is a publisher issue. If you would look at a magazine subscription insert in any magazine out there, underneath where you fill out your name and address is a line of fine print that states it takes "could take up to 8-10 weeks to begin delivery". It is nothing we can control and would have been the same issue if

Yes, mail is considered sacred in a prison - even in the hole. Whether the inmate has money on their books or not, there is no reason why an inmate cannot keep in touch if they want. InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. Your inmate will be able to write you through us or if they have your address - even inmates with no money on their books can

It's not a good idea to leave the ID off of the correspondence. If you did the letter through InmateAid, and forgot their ID number - we will resend it at no charge once you correct the information and email it to us.

No, the only reduction of time is granted to inmates who qualify for and pass the RDAP program. This is a nine-month course that once completed gets the inmate a one-year reduction in their sentence plus a guaranteed 6-12 more of halfway house time.

Some websites have the sentencing information. For the MCI facilities, use this link and enter your inmate's name: http://www.mass.gov/eopss/agencies/doc/locate-an-offender.html.   Another avenue is to call the Clerk of the Court where he was charged. You can actually talk to the judge's secretary and get all of the court documents (might have to pay for the printing) regarding the case.

InmateAid was set up with this in mind. You can set up a member/user account and sync it to an inmate profile that you create or one that is already created by clicking "follow". You may then write your inmate, send them photos of you and your family, holiday times or other occasions where you are thinking of your inmate. You can create cheaper inmate calling with our Discount Telephone Service, you can send magazine subscriptions from thousands of titles

The State will make provisions for transportation where necessary. Some inmates prefer to be picked up, others need help. Your inmate will meet with their counselor before release and the conditions will be determined for how release will be handled.

When someone takes a plea deal, the reduction is included in the sentence for "taking responsibility".  Unless he has some information that will help the authorities solve another crime, he is likely to do 85% of the sentence. You might ask to see the Judgement and Commitment document from the judge's office, if there is a parole provision (state only) then there is some possibility for reduced time if the parole board elects to approve him for supervised release.